Service & Safety

Buy directly from the manufacturer

If you purchase a TUW Ruhla directly on our website, you will neither have to worry about authenticity nor warranty.

If you purchase a TUW Ruhla on a different website, please always make sure that the retailer is authorised by checking our retailer registry. Otherwise, it is not guaranteed that the watches you purchase there are authentic and the TUW Ruhla warranty will not be valid either. If you are uncertain, please just contact us and we will be more than happy to assist you. An overview of our authorised retailers can be foundhere.